Vera
10/10
Australia 🇦🇺
Perfect place to stay! Highly recommend
Pros: From the moment you arrive at the hotel the staff go above and beyond to welcome you. The room and bathroom is spotless. The location is fantastic. The room was spacious, comfortable and quiet. The hotel check in and check out was seamless. The lifts are almost instant with no waiting around. The location is fantastic.
Cons: Nothing to not like.
Famgambin
10/10
Switzerland 🇨🇭
Pros: Superb location just next to MRT LRT and Bukit Bintang, many dining and shopping options nearby Very kind and helpful staff, special mention to our breakfast hostess Madhu who was very polite and helpful and Mr. Rami in consergiery who helped a lot during our check out I would repeat my stay if I go back
Lucy
8/10
United Kingdom 🇬🇧
Great location but a bit noisy .
Pros: The staff were so friendly and helpful. The location was perfect and the pool area lovely to cool off.
Cons: It was noisy as the monorail runs very close. We moved rooms but could still hear it thunder past all night. The breakfast was very poor. Maybe the Asian food was good, I can’t comment but the Western selection very poor. I know we should always eat the local food but I’ve been travelling for 8 weeks and craved a western breakfast.
Danielle
10/10
Canada 🇨🇦
Royal treatment at Hotel Royal
Pros: For us, budget travelers, this hotel was a small luxury in the centre of KL! (During CNY) Quiet to sleep. A beautiful view of Merdeka 118, KL Tower and Petronas Twin Towers! Very refreshing swimming pool - clean! Towels for check out in pool reception desk. The room was spacious, the bed so very comfortable, the shower with rain head amazing! Room cleaning was efficient and easy to coordinate. Concierge service very helpful and professional! Reception staff all very friendly and helpful. The manager is very kind and ensures guests are provided care. I 100% recommend 👌 👍
Cons: When breakfast buffet is not included with room rate, it is expensive compared to available options within walking distance 🙃
Maureen
9/10
United Kingdom 🇬🇧
Incredibly central location in the heart of Bukit Bantang - walk to 5 malls
Pros: Originally booked at the Melia round the corner and due to lack of customer care moved to this hotel - and I'm absolutely delighted I did. In the heart of Bukit Bantang shopping district, short walk to 5 malls, multiple eating places and hive of activity. Huge rooms, incredibly clean with a view of the Petronas towers. Was in KL for 3 days and didn't leave the vicinity of the hotel as there was so much to do nearby. Planning another trip to KL to see everything else. Booked a taxi to Hameedya's for their famous Nasi Kandar without realising it was only a 4 min walk. Cannot emphasise enough how amazing this location was and how fantastic the staff and facilities.
Mark
10/10
United Kingdom 🇬🇧
Pros: Loved this hotel. Room was comfortable, breakfast was good and staff really helpful. It's located near to alot of the sites, with nearby train stations which are easy to use.
Maryam
8/10
Oman 🇴🇲
Was nice
Pros: The location is very good near to almost every thing you want to see in the city,and the staff very kind and helpful ,many thanks to Zulikh ,I believe that was her name she is very kind nice person
Cons: —-
Kung
9/10
Canada 🇨🇦
Good hotel.
Pros: Best location. It is in the most popular location of the city.
Cons: Check in staff. Not in good manner.