Pan Pacific Serviced Suites Kuala Lumpur

Pros: We had a wonderful stay at Pan Pacific Serviced Suites Kuala Lumpur. The location (Bukit Bintang Area) is close to Jalan Alor Food Street and is ideal for exploring Kuala Lumpur, with easy access to the main attractions and shopping areas. The staff was extremely friendly and professional. A special thank you to Alim, who made the effort to speak French with us and took great care of us throughout our stay — such a thoughtful and appreciated gesture! We stayed in a spacious two-bedroom suite that was very well equipped and spotlessly clean. The hotel was also very accommodating with our check-in and check-out times, which made our stay even more comfortable. I highly recommend it for anyone planning a trip to KL!

Excellent stay at the heart of KL city center.

Pros: Liked the location right at the center of Bukit Bintang, within walking distance of major shopping malls. The suite was beautiful, clean and well-maintained. Excellent room amenities and very comfortable beds. Especially liked the in-room washer dryer and the well-equipped kitchenette. Used the gym daily, it was great and had nice views of KL. Swimming pool on the rooftop also had great views of the KL city skyline.

Cons: The breakfast options were a bit limited; otherwise food quality was ok. Seating at the breakfast area was also limited so we were given seats in the adjacent living room. The egg station and noodle station was outside the breakfast hall. Not a big problem but perhaps the use of breakfast spaces can be further improved. Room prices were a bit high, probably due to the prime location.

Pros: Loved the pool area, breakfast, location. Large room with comfortable beds. Rooms had everything you needed.

Cons: Curtains in room didn't fully block light.

Very spacious, clean and comfortable apartment in a central location.

Pros: The layout of the apartment is very well thought out with every amenity you would need and the bed very comfortable. The apartment was exceptionally clean. The location is central to shopping and restaurants and close to the hop on hop off bus stop and light rail. Buffet breakfast was very good with a good variety of Asian and European food.

Great location, lovely decor, early check in, friendly staff, amazing breakfast buffet. Only negative is the rooms could

Pros: Great location, lovely decor, early check in, friendly staff, amazing breakfast buffet.

Cons: Late night noise from neighbouring rooms - could have been better soundproofing.

Pros: Everything, well appointed, comfortable furniture and bed, roo is definitely bigger than the pictures, quiet, concierge was brilliant with everything, plenty of work space, wifi a little dodgy at times but no drama, filtered water tap was outstanding, my new go to hotel in zkL from now on location is brilliant

Cons: Chrome's kept dropping which was annoying, that's all oh lounge could have been a tad more comfy

Good choice for central KL

Pros: Great location, central, close to transport links. Comfortable room. Great bathroom. Fantastic breakfast. Nice pool.

Cons: Reception staff could be more friendly. Breakfast can get really busy.

Perfect Base to Explore Kuala Lumpur

Pros: We had a very positive stay at Pan Pacific Serviced Suites Kuala Lumpur. The location is excellent for exploring this fascinating city — most of the must-see attractions are within easy walking distance, which makes sightseeing effortless. From the very beginning, we were welcomed by friendly and professional staff, and the check-in experience set the tone for the whole stay. The breakfasts were generous and varied, with plenty of choice to start the day right. The suites are spacious, modern, and extremely versatile, making them a great option for families who value comfort and space. A special highlight is the pool high above the city — despite the hot weather, the water was refreshingly cool. While it’s not easy to spot the Petronas Towers directly from the pool, the panoramic city view is still truly impressive. Overall, this was a wonderful experience, and we sincerely thank the team for their professional service and warm hospitality. Highly recommended.

Pros: 2nd time in KL and staying at Pan Pacific. The hotel still maintain its high quality. Highly recommended for family of 4 or 5.

Cons: Limited tv channel options, but its a minor issue. Wish it had more Astro channels available.

Great value for money. Rooms are so comfortable with washer, drier. Excellent buffet breakfast. They did pack breakfast

Pros: Looks like a new building., Neat and comfortable. Buffet breakfast is excellent.