Mandarin Oriental

Awesome hotel

Pros: Amazing place!! Staff, location, room cleanliness were the highest level. Pool service extremely great. Loved it! Would come back anytime.

Cons: Breakfast was not on the level of the brand and the hotel. Neither the quality nor the selection.

The highlight of our visit to Kuala Lumpur

Pros: The check in was wonderful ....everybody so friendly and welcoming. We loved it

Mandarin Oriental

Pros: 1. Staff 2.Breakfast 3.Lobby 4. Pool 5.View 6. Food

Cons: 0

Great place to stay for few days in kuala lumpar

Pros: Very comfortable beds , staff very friendly & helpful in all areas of hotel, breakfast buffet had everything anyone could possibly require . Nice pool area & pool bar restaurant served excellent food for casual dining all day .

Cons: Breakfast room was extremely busy , long queues waiting for tables

Beautiful hotel with lovely staff and fantastic food.

Pros: Beautiful building lovely helpful staff. Good gymnasium. Right next to the park for running. Fantastic breakfast. Good location to explore.

Cons: Too hot in the gym and no fans to use for cycling. I think the breakfast setup is poorly organized causing long lines for certain freshly cooked stations obscuring access to other foods. Too many wild uncontrolled children in the hotel but especially the pool and breakfast area.

Quite nice but Not what real high quality Mandarin Oriental should be. A Lot to improve

Pros: Big rooms with smart TV & good water pressure They have a Well equipped Gym Location is great, right next to petrona towers, KLCC Park right in front, also linked to 2 malls Staff was very Kind and helpful

Cons: Service at Aqua was Not organized so we Had to ask Them several Times for a menu when we seated ourselves Drinks are Just too pricey for less quality Presentation Too many people (at least for us) to make it feel luxury Atmosphere is nice but a Bit Run down & old interior Honestly I wouldnt come Back. In that price Range there are several Other good Options

Memorable Mandarin oriental

Pros: Loved everything the customer service was amazing , lovely breakfast , great location, fantastic pool with stunning views comfy bed , staff just couldn’t do enough , gorgeous flower arrangements for Chinese new year , lovely staff in bar area

Pros: The staff. Excellent Staff , I have not seen such a well trained staff at other hotel. They were reaching out for help even if you were reluctant to ask. The lady at the help desk was extremely caring and nice to my kids and mother. All hotels provide the necessary things but only few leave a wow on your face. Mandarin was one of them.

Cons: There is nothing I didn't like but the fact I have to answer this question. I wasnt able to find salt and pepper on the table for all Breakfasts during my stay.

Impressive hotel in a great location

Pros: The Mandarin Oriental is in a great setting in KLCC with a metro station just about 5 minutes from hotel, over looking KLCC park with it's evening fountain show and also by the Petronas towers and two shopping malls (Suria is full of designer shops). If you like shopping it's a great spot to stay. Also one of the best hotels we have stayed in. We had a large room overlooking the park and swimming pool. Sadly we didn't send much time at the hotel as we had some busy days but appreciated a dip in the pool after a hot morning of sight seeing. The hotel is very opulent in style, exceptionally clean and with helpful staff. It was pretty easy to get to Petaling Street and Central market. We would definitely come back if we get the chance.

Wonderful Stay in a wonderful hotel. Loved KL and will come back.

Pros: We had a room facing the Petronus Towers. It was fantastic. The housekeeping staff were amazing. We ate breakfast in the downstairs restaurant (matrix) three times.

Cons: The fourth morning we were led upstairs as it was too busy down stairs. That was disappointing. We felt rushed and a couple of the dishes had to be cooked downstairs and brought upstairs.